Question: Can your tour packages be customized (tailor-made by myself)?
Yes, all of the China tour packages we offer are customizable to meet your requests. Working with you to design a contented trip to China according to your preferences is one of our jobs. It is as simple as send us an email.
Question: Does the quoted prices include airfare?
The quotation listed on our web page only includes the airfare within the tour in China, the international airfares are excluded.
Question: How can I find my tour guide for airport pickup?
If you book a private package from us, our guides in each destination will meet you at arriving gate of each airport or railway station by holding a board /a piece of paper with your name on it, so it will be very easy for you to recognize our guides when you arrive. But do be patient if there are lots of people arrive at the same time. After our guides meet you, she or he will lead you to the private car/van/bus with air-condition and cushioned seats provided for you according to the number of your group, for the groups over 8 pax, a luggage truck will be also provided.
Question: What is the sightseeing tours like?
We will adhere to your itinerary in the confirmation letter and let you visit all the scenic spots included by all means, but if one of the following things happens unexpected making it impossible to fulfill all the sightseeing, we would appreciate your patience and understanding.
Please trust that your travel consultant at Sinoway Travel or our local partner will make every effort to achieve the best possible alternate arrangements, but they will not provide any refund for the lost services.
The scenic spots are not open for public temporarily due to the acts of government or other authorities.
The scenic spots are not open for public due to its temporary restoration or some other reasons of their own.
The delay of the flights making it too short to finish all the scenic spots in certain areas.