Question: If I cancel my China vacation, can I get a refund?
For all regular group tours, if you cancel your tour, more than 90 days before departure, you will get a full refund of all your payments. After that, the refund depends on the date of cancellation. If you have any question about the refund, please contact our travel agents.
More informations of our canellation policy in 'Terms and Conditions".
Question: When is the deadline to make a reservation?
For hotel booking only, one in advance should be enough. For booking a seat-in-coach tour (sightseeing-tour), two or three days in advance are sufficient. For booking a long tour (customized-tour), including several destinations and hotels one or two weeks in before arrival date are recommended. We never the less accept bookings anytime before the arrival date. But in that case, we cannot guarantee availability on short time booking requests. But our travel agents will always be available to give you professional suggestions.
Question: What types of ground transportation will we use for our tour?
The vehicles we provide for our guests are equipped with air-conditioning and cushioned seats. Generally, a private car with driver is provided for a group of two persons. A 9-12 seat coach will be used for a group of about three to five persons. For groups with more then ten persons, a 22 to 30 seat coach will be set up. We provide always vehicles with more seats than passengers on our tours, to ensure that you feel comfortable and have enough space for all your baggage. These vehicles are all privately rented and just used for your tour.
Question: What are the most popular destinations in China?
Besides the popular cities (Beijing, Xian, Guilin and Shanghai), some routes, provinces and old towns are also popular. These include Yangtze River cruises, Silk Road adventures, Mystical Tibet, old town Lijiang, water town Zhouzhuang and Zhujiajiao. You may visit our website of China vacation programs.
Question: Is it safe to travel in China?
Yes. China is still one of the safer travel destinations in the world. Although petty crime, such as pick pocketing and purse snatching is on the increase, especially in major cities, serious crime against foreigners is rare.
Also, the Chinese government guarantees the safety of the foreign travelers, even if relations between the visitor's home country and China are poor. Considering all this, it doesn't mean that you shouldn't be as cautious in China as you would be anywhere else. You may click here to learn some common sense advice on how to avoid any potential problems.
Question: What is the difference of private tour and join-in group tour ?
The difference of private tour is: All of our private tours are tailor made for every customer, lots of local activities available, and you have private vehicle and private tour guide, save you time on waiting for other passengers (Sometimes it happens). The benefits of join-tours are: less expensive than private tours, especially when you are travelling alone, and you have chance to share your experience with friends with multipal background from different nations.
Question: In winter, do we have more discount?
The cost for summer time is higher for airlines, hotels, meals, tickets for shows and attractions, etc. Most travel agents offer more discount in winter season.